ClinicAL™ is delivered natively on Salesforce to support the workflows that drive adoption, execution, and growth across the life sciences lifecycle.
Today’s life sciences organizations need more than disconnected systems. They need one connected foundation that supports clinical operations, HCP engagement, field execution, patient services, and compliant collaboration across teams.
ClinicAL™ uses Salesforce Life Sciences Cloud to help organizations unify the people, processes, data, and decisions that shape real-world success—connecting clinical, patient, and commercial workflows on a unified data model.
ClinicAL™ is built on a unified Life Sciences Cloud data model that connects study, patient, and HCP workflows across the lifecycle—from clinical through commercialization.
Life Sciences Cloud
Core objects and workflows supporting study, patient, HCP, and commercialization execution across the lifecycle.
Data 360
Connected data across participants, sites, HCPs, operations, and engagement touchpoints to improve visibility and decision-making.
Agentforce
AI-enabled guidance, copilots, and agents supporting documentation, task orchestration, workflow assistance, and operational efficiency.
Experience Cloud
Secure digital experiences for patients, participants, sites, and external stakeholders.
Marketing Cloud
Journey-based communication and engagement capabilities that support timely, relevant outreach.
MuleSoft and Integrations
Connectivity across enterprise systems, point solutions, and operational data sources.
Tableau Next
Actionable insights for recruitment, retention, compliance, field execution, and lifecycle performance.
Salesforce Shield and Governance
Security, auditability, and compliance-aligned controls for highly regulated environments.
When organizations build on a connected platform, they are better positioned to reduce handoff friction, improve user experience, accelerate adoption, and support teams with the visibility they need to act confidently.
That is especially important in a market where patient engagement, HCP engagement, launch readiness, and AI-enabled execution are becoming inseparable from commercial success—requiring organizations to connect clinical, patient, and commercial workflows rather than managing them in isolation.

ClinicAL™ is not a generic overlay. It is shaped by real-world experience in patient care, study execution, sponsor and CRO collaboration, and operational leadership. That perspective helps organizations translate Salesforce capabilities into workflows that work in practice—not just in theory—including how clinical workflows translate into real-world engagement and commercialization execution.
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