Our Work in Life Sciences Cloud

Salesforce Life Sciences Cloud Deployment for a Growing Organization

SUMMARY

 A mid-sized sponsor sought to unify participant, site, and trial operations across multiple studies while standardizing recruitment and regulatory workflows. ClinicAL™ delivered a Salesforce Life Sciences Cloud implementation that enabled participant identification and recruitment, consent management, ongoing engagement, and core operational processes—supporting scalable deployment without compromising compliance. 

Delivered using ClinicAL™ reusable accelerators aligned to the Life Sciences Cloud data model.

TECHNOLOGIES IMPLEMENTED

• Life Sciences Cloud
• Experience Cloud
• Marketing Cloud
• MuleSoft
• Agentforce
• Data Cloud
• ClinicAL™ Accelerators
• Salesforce Shield & Encryption
• DocuSign Integration
• PayQuicker Integration
• API Integrations
   

CONSIDERED OPTIONS

• Legacy electronic data capture platforms
• Commercial clinical trial management systems
   

OUTCOMES

• Standardized consent and enrollment workflows
• Structured regulatory setup and documentation processes
• Improved visibility into participant and site activity
• Patient-facing portal supporting trial recruitment and stipend distribution
• Scalable, Salesforce-native foundation supporting future studies
• A reusable Life Sciences Cloud foundation supporting clinical, patient, and commercialization workflows
   

WHY THIS MATTERS

This work did more than improve trial operations. It created downstream value by centralizing operational and engagement data in Salesforce, strengthening cross-functional visibility, and establishing a foundation that can support broader patient engagement, future commercialization readiness, and more connected execution over time, including HCP engagement, patient services, and commercialization workflows built on the same data model.